Shipping policy

Shipping Policy

Last Updated: July 12, 2026

Thank you for shopping with CornicheMart. We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

  • United Arab Emirates: 2–7 business days

  • GCC Countries: 5–10 business days

  • International Orders: 7–20 business days

Please note that these are estimated delivery times and may vary due to customs clearance, weather conditions, or courier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and the selected shipping method.

From time to time, we may offer free shipping promotions. These promotions will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number (where available), allowing you to monitor your shipment.

Delays

While we work hard to deliver orders on time, unexpected delays may occur due to:

  • Customs inspections

  • Weather conditions

  • Public holidays

  • Courier service disruptions

  • High order volumes

We appreciate your patience in these situations.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

CornicheMart is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date.

Include:

  • Your order number

  • Photos (if the package or product is damaged)

We will investigate the issue and work toward an appropriate resolution.

Customs, Duties, and Taxes

For international orders, customs duties, import taxes, and other fees may be charged by your country's customs authority. These charges are the responsibility of the customer unless otherwise stated.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: support@cornichemart.com

We aim to respond to all inquiries within 24–48 business hours.