Contact information
Contact Us
We're here to help! If you have any questions about your order, products, shipping, returns, or anything else, our support team is happy to assist you.
Customer Support
Email: support@cornichemart.com
Business Hours:
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Monday – Friday: 9:00 AM – 6:00 PM (GST)
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Saturday: 10:00 AM – 4:00 PM (GST)
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Sunday: Closed
Response Time
We aim to respond to all customer inquiries within 24–48 business hours.
Before Contacting Us
To help us assist you faster, please include:
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Your full name
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Order number
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Email address used for the purchase
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A brief description of your question or issue
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Photos or videos if your inquiry relates to a damaged or incorrect item
Frequently Asked Questions
Where is my order?
Once your order has been shipped, you will receive a tracking number by email (where available).
Can I cancel my order?
Orders can be cancelled before they are processed for shipment. Once shipped, orders cannot be cancelled.
How do I request a return?
Please contact our support team within the return period outlined in our Return & Refund Policy.
Thank You
Thank you for choosing CornicheMart. We appreciate your trust and look forward to serving you.