Contact information

Contact Us

We're here to help! If you have any questions about your order, products, shipping, returns, or anything else, our support team is happy to assist you.

Customer Support

Email: support@cornichemart.com

Business Hours:

  • Monday – Friday: 9:00 AM – 6:00 PM (GST)

  • Saturday: 10:00 AM – 4:00 PM (GST)

  • Sunday: Closed

Response Time

We aim to respond to all customer inquiries within 24–48 business hours.

Before Contacting Us

To help us assist you faster, please include:

  • Your full name

  • Order number

  • Email address used for the purchase

  • A brief description of your question or issue

  • Photos or videos if your inquiry relates to a damaged or incorrect item

Frequently Asked Questions

Where is my order?
Once your order has been shipped, you will receive a tracking number by email (where available).

Can I cancel my order?
Orders can be cancelled before they are processed for shipment. Once shipped, orders cannot be cancelled.

How do I request a return?
Please contact our support team within the return period outlined in our Return & Refund Policy.

Thank You

Thank you for choosing CornicheMart. We appreciate your trust and look forward to serving you.